Cisco Voice & Collaboration Experts

Collaborative communication is more important than ever to the success of corporate operations. As your business becomes more complex, you must strategically respond to changes as they arise. Many organisations have already experienced significant successful business outcomes by removing old, stand-alone communication systems. They have moved forward with integrated voice and collaboration solutions that guarantee effective internal and external communications.

Our solutions help you create modern work environments and gain an edge over the competition in these times of increasing digitisation. Our proven technologies provide ongoing cost control, optimise communication processes, increase your attractiveness as an employer, enhance communication effectiveness, give you permanent access to real-time information, and allow you to manage all devices. At Ri1, we will support you throughout your digital transformation journey, not only technical delivery but also ensuring successful user adoption for your maximised ROI.

Our Voice & Collaboration portfolio at a glance:

+ Team Collaboration – efficient communication is increasingly the key to successful and responsive operations. As your business becomes more complex, your corporate structures must respond effectively to changes as they arise.
+ Collaboration Endpoints – streamline communications and enhance mobile productivity with collaboration on ANY device;
+ Conferencing – providing the tools and processes to empower your teams to collaborate and build on each other’s ideas, visions and strategies;
+ Customer Care – Gone are the days of “one-size-fits-all” contact centres. You expect faster responses, personalised service and increased availability. You want service when and how they need it. Personalised care is now the rule, not the exception;
+ R1i Customer Success Adoption & Continuous Improvement

“Great things in business are never done by any one person. They’re done by a team of people.” – Steve Jobs

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Global Retail Franchise Group
Infrastructure Manager

R1i’s Security Platform delivers us unparalleled visibility into the threats and risks within our environment.  We now have the ability to enforce business policy while still remaining flexible to enable business growth.

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Global Mining Enterprise
Chief Information Officer

R1i’s expertise was evident from the beginning, they were engaged and focused on the strategic outcome being delivered around our Datacentre upgrade.

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National Engineering Company
IT Director

In an ever-changing threat landscape, R1i Customer success methodology gave us the piece of mind that the solution would be continuously improved, and our team could lean on R1i’s expertise and experience was critical to our joint success.

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Major Energy Provider
Chief Information Officer

R1i Assurance leaves me with the peace of mind that we achieved a sound investment. Ultimately providing a safe and secure environment for us to grow and flourish.

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Not-for-Profit Organisation
IT Manager

R1i was able to clearly articulate the plan and rollout out our new end to end collaboration suite with minimal disruption to the business.

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Global Retail Giant
IT Manager

The attention to detail and the deep technical expertise was a major factor in the success of the wireless deployment.