Cisco Voice & Collaboration Experts

Cisco Enterprise Networks Experts

Collaborative communication is more important than ever to the success of corporate operations. As your business becomes more complex, you must strategically respond to changes as they arise. Many organisations have already experienced significant successful business outcomes by removing old, stand-alone communication systems. They have moved forward with integrated voice and collaboration solutions that guarantee effective internal and external communications.

Our solutions help you create modern work environments and gain an edge over the competition in these times of increasing digitisation. Our proven technologies provide ongoing cost control, optimise communication processes, increase your attractiveness as an employer, enhance communication effectiveness, give you permanent access to real-time information, and allow you to manage all devices. At Ri1, we will support you throughout your digital transformation journey, not only technical delivery but also ensuring successful user adoption for your maximised ROI.

In This Section

Our Voice & Collaboration portfolio at a glance:

  • + Team Collaboration – efficient communication is increasingly the key to successful and responsive operations. As your business becomes more complex, your corporate structures must respond effectively to changes as they arise.
  • + Collaboration Endpoints – streamline communications and enhance mobile productivity with collaboration on ANY device;
  • + Conferencing – providing the tools and processes to empower your teams to collaborate and build on each other’s ideas, visions and strategies;
  • + Customer Care – Gone are the days of “one-size-fits-all” contact centres. You expect faster responses, personalised service and increased availability. You want service when and how they need it. Personalised care is now the rule, not the exception;
  • + R1i Customer Success Adoption & Continuous Improvement
R1i’s expertise was evident from the beginning, they were engaged and focused on the strategic outcome being delivered around our Datacentre upgrade.
R1i was able to clearly articulate the plan and the implementation of our enterprise-wide collaboration solution with minimal disruption to the business.
The attention to detail and the deep technical expertise was a major factor in the success of our wireless deployment.
In an ever-changing threat landscape, R1i’s customer success methodology gave us the peace of mind that the solution would be continuously improved, and our team could lean on R1i’s expertise and experience was critical to our joint success.
R1i Assurance leaves me with the peace of mind that we achieved a sound investment, ultimately providing a safe and secure environment for us to flourish and grow.
Going through a very structured and what turned out to be extremely competitive procurement process, it was Ri’s culture that won us over. Their profit with purpose program aligned with our values.
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