Cisco Data Centre & Unified Compute Experts
R1i’s Data Centre (DC) practice consists of highly certified consultants and engineers who can deliver all projects from simple to the very complex. Our team stays at the forefront of the rapidly shifting disciplines of design, implementation, service management, automation and integration between vendors and platform providers.
We believe in an application-centric approach with the underlying infrastructure designed around your application requirements. On-premise, in a co-location facility or in the cloud, we can assist in ensuring the right platform for your needs.
The convergence of traditional core networking and infrastructure networking has driven complexity to the very centre of services delivery. This, coupled with the need to integrate both public and private cloud services within the enterprise, shows how the Data Centre has evolved heavily in recent years. At R1i, we show you how the latest data centre technology is greatly simplifying the design, deployment and management of compute and storage resources.
We understand that managing infrastructure can be time-consuming for your IT department and they can utilise their time towards more strategic business operations. R1i can take the pain away for our customers with several service offerings that can support your business operations, freeing up time and reducing risk to our customers.
- SLA based support
- 24 x 7 Monitoring
- ITIL based Incident management, including onsite attendance
- Fault monitoring and management for hardware failure
- Vendor warranty liaison & maintenance management
- Scheduled maintenance tasks – backup, server patching and log management
- Tolerance and threshold monitoring for hardware failure
- R1i Backup Services
R1i’s Security Platform delivers us unparalleled visibility into the threats and risks within our environment. We now have the ability to enforce business policy while still remaining flexible to enable business growth.
R1i’s expertise was evident from the beginning, they were engaged and focused on the strategic outcome being delivered around our Datacentre upgrade.
In an ever-changing threat landscape, R1i Customer success methodology gave us the piece of mind that the solution would be continuously improved, and our team could lean on R1i’s expertise and experience was critical to our joint success.
R1i Assurance leaves me with the peace of mind that we achieved a sound investment. Ultimately providing a safe and secure environment for us to grow and flourish.
R1i was able to clearly articulate the plan and rollout out our new end to end collaboration suite with minimal disruption to the business.
The attention to detail and the deep technical expertise was a major factor in the success of the wireless deployment.